HiPer
App/Platform Design
HiPer Chat (High Performer Chat) is XSELL Technologies' flagship customer-facing B2B application designed for "realtime agent coaching." Designing and iterating on this unique tool was both challenging and rewarding, given the constraints of limited desktop space and the need for seamless integration into other apps while also functioning as a standalone solution. From the outset, adopting responsive web app methodologies was essential. The result is an application that provides intuitive user feedback while remaining compact and agile, perfectly suited to its dynamic environment.